faq
Frequently Asked Questions
Working with us
We have over 150 years of collective experience in the industry. We are able to source rugs from all over the world while providing unmatched service.
Trade accounts receive exclusive trade pricing and a flexible return policy. Our clients receive personalized assistance based on room shots, fabric swatches, existing décor, etc.
Yes. Designers can schedule an appointment to meet with our knowledgeable showroom manager, Steve Williams. We also schedule virtual meetings via FaceTime.
Yes. We encourage in-home trials to view our rugs in context before final decisions are made. No restocking fee is charged, allowing selections to be made with confidence.
Yes. Custom rugs usually pertain to non-standard sizes. We also have a new Custom Rug Program that allows designers to completely alter the color of select rugs and specify the size.
Inventory
We have a large selection of ready to carry rugs. Remember, we are a source for fine rugs and can usually locate what you need for a great price!
We set reasonable expectations regarding rug readiness and accessibility.
Cleaning and Repairs
Yes. We offer expert cleaning and repair at our store, overseen by a certified antique rug and personal property appraiser with expertise in fine hand-woven rugs.
Our friendly staff is ready to assist. For a quote or purchase, please call 919-489-8362 or email us at: thepersiancarpet@gmail.com.
Didn't find your answer?
Reach out with any questions